Terms of Service

Acceptance of Terms

Welcome to luminexora.top. These Terms of Service ("Terms") govern your use of the luminexora.top website and our smart building systems integration services provided by luminexora.top B.V., a company registered in the Netherlands (Registration Number: KvK64829137).

By accessing our website at luminexora.top, using our services, or engaging with our company for smart building integration solutions, you agree to be bound by these Terms. If you do not agree with any part of these terms, you may not access our website or use our services.

These Terms apply to all visitors, users, clients, and others who access or use our website and services. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our services following any changes constitutes acceptance of the new Terms.

Description of Services

luminexora.top provides professional smart building systems integration services throughout the Netherlands. Our services include but are not limited to:

• Building automation systems design and implementation
• Energy management solutions and optimisation
• Security integration and monitoring systems
• Internet of Things (IoT) solutions for smart buildings
• System integration and centralised control platforms
• Maintenance and technical support services
• Consultation and training services

Specific service details, project scope, timelines, and pricing are defined in separate service agreements or project contracts between luminexora.top and individual clients.

User Obligations

When using our website or services, you agree to:

• Provide accurate and complete information when submitting enquiry forms or communicating with our team
• Use our website and services only for lawful purposes and in accordance with these Terms
• Not attempt to gain unauthorised access to any part of our website, systems, or networks
• Not transmit any viruses, malware, or other harmful code through our website
• Not use our services to violate any applicable laws or regulations
• Respect the intellectual property rights of luminexora.top and third parties
• Maintain the confidentiality of any login credentials or access information provided to you

For professional services, additional obligations may be specified in individual service agreements, including cooperation requirements, site access, and project-specific responsibilities.

Intellectual Property

The content, design, layout, graphics, photographs, images, text, software, and other materials on the luminexora.top website are protected by intellectual property laws and are the exclusive property of luminexora.top B.V. or our licensors.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any of our website content without our prior written consent, except for:

• Your personal, non-commercial use of publicly available information about our services
• Brief excerpts for the purpose of review or commentary, with proper attribution
• Content that you have created and submitted to us, subject to the licence granted below

By submitting content to our website (such as through contact forms or communications), you grant luminexora.top a non-exclusive, royalty-free, perpetual, and worldwide licence to use, modify, and display such content for business purposes related to our services.

Service Availability and Modifications

We strive to ensure that our website is available 24/7, but we cannot guarantee uninterrupted access. Our website may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control.

We reserve the right to modify, suspend, or discontinue any aspect of our website or services at any time without prior notice. We may also impose limits on certain features or restrict access to parts or all of our website without notice or liability.

For professional services, any modifications to agreed-upon project scope, timelines, or deliverables will be communicated through formal change management processes as outlined in individual service agreements.

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which forms an integral part of these Terms. By using our website or services, you consent to the collection and use of your information as described in our Privacy Policy.

For detailed information about how we handle your personal data, please review our Privacy Policy. We comply with the General Data Protection Regulation (GDPR) and Dutch data protection laws.

Limitation of Liability

To the fullest extent permitted by applicable law, luminexora.top B.V., its directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from:

• Your use or inability to use our website or services
• Any unauthorised access to or alteration of your data
• Any interruption or cessation of transmission to or from our website
• Any bugs, viruses, or similar harmful components that may be transmitted through our website
• Any errors or omissions in content or for any loss or damage incurred as a result of your use of any content

Our total liability to you for all claims arising from or relating to these Terms or our services shall not exceed the amount paid by you to luminexora.top for the specific service giving rise to the claim, or €1,000, whichever is greater.

This limitation of liability applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, and shall survive termination of these Terms. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless luminexora.top B.V., its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:

• Your use or misuse of our website or services
• Your violation of these Terms or applicable laws
• Your infringement of any intellectual property or other rights of any third party
• Any content you submit to our website

This indemnification obligation shall survive termination of these Terms and your use of our website and services.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Netherlands, without regard to conflict of law principles. Any disputes arising from or relating to these Terms or your use of our website and services shall be subject to the exclusive jurisdiction of the competent courts of The Hague, Netherlands.

If you are a consumer residing in the European Union, you may also have the right to bring proceedings in the courts of your country of residence, and nothing in these Terms affects your rights as a consumer under applicable EU consumer protection laws.

The European Commission provides an online dispute resolution platform for consumers, which can be accessed at https://ec.europa.eu/consumers/odr/.

Termination

We may terminate or suspend your access to our website and services immediately, without prior notice or liability, for any reason, including but not limited to:

• Breach of these Terms of Service
• Violation of applicable laws or regulations
• Fraudulent, abusive, or harmful behaviour
• Upon your request for account deletion

You may stop using our website and services at any time. You do not need to specifically inform us when you stop using our website.

Upon termination, your right to use our website and services will cease immediately. However, provisions of these Terms that by their nature should survive termination shall remain in effect, including but not limited to intellectual property rights, limitation of liability, indemnification, and governing law clauses.

Severability and Waiver

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, it shall be severed from these Terms. The remainder of these Terms shall remain in full force and effect.

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by our authorised representative.

Entire Agreement

These Terms of Service, together with our Privacy Policy and any additional terms applicable to specific services, constitute the entire agreement between you and luminexora.top B.V. regarding your use of our website and services.

These Terms supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and luminexora.top. For specific professional services, separate service agreements may supplement but not replace these Terms.

Contact Information

If you have any questions about these Terms of Service, please contact us: